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Withdraw from contract

Would you like to withdraw from a purchase of Pin packs? Fill in the form – we will confirm receipt immediately by e-mail.

can be found in your purchase confirmation

Without this information, we cannot clearly match your withdrawal to a contract.

Information on how we process your data can be found in our privacy policy.

This translation is provided for your convenience. Only the German version is legally binding.

Withdrawal policy and withdrawal form for consumers in the case of digital content

Below you will find the withdrawal policy and the model withdrawal form for digital content, together with information on the products to which they apply. Our aim is to ensure that you can clearly and transparently identify the rights of withdrawal that apply to you.

Withdrawal policy and withdrawal form for digital content:

This withdrawal policy applies to the following products:

  • Pin packs: Purchase of additional Pin credit for creating further Pins on meetpin.

Note on in-app purchases:

This withdrawal policy applies to purchases made via the meetpin website. If you purchase Pin packs as an in-app purchase via the Apple App Store or Google Play, your contractual partner for payment and billing is the respective app store operator; that operator’s withdrawal and refund rules apply.

We want to make sure that you are informed about your rights at all times and can exercise them effectively. Please read the withdrawal policy carefully so that you can make the best possible use of your rights in connection with the purchase of Pin packs. If you have any questions, we will be happy to help. Our contact form: https://meetpin.com/kontakt.

Withdrawal Policy

Withdrawal policy and withdrawal form for consumers in the case of digital content

For the purposes of this withdrawal policy, a “consumer” is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or profession.

Right of withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period will expire after 14 days from the day of the conclusion of the contract.

To exercise the right of withdrawal, you must inform us (Motion Grid Digital GmbH, Würzburger Straße 22, 97688 Bad Kissingen, e-mail address: contact@meetpin.com) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or e-mail). You may use the attached model withdrawal form, but it is not obligatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

Exclusion or premature expiry of the right of withdrawal

  • The right of withdrawal expires prematurely if we have begun performance of the contract only after you have given your express consent to this and at the same time acknowledged that you lose your right of withdrawal once we begin performance of the contract, and if we have provided you with the content of your declaration on a durable medium within a reasonable period after conclusion of the contract, but at the latest on delivery of the goods or before performance of the service begins. Please note that we may make the conclusion of the contract conditional on the aforementioned consent and acknowledgement.
  • The right of withdrawal does not apply to consumers who, at the time of conclusion of the contract and of delivery, have their place of residence, habitual residence or delivery address outside a member state of the European Union (EU) or the European Economic Area (EEA) and are not nationals of any of these member states.

Model withdrawal form

(complete and return this form only if you wish to withdraw from the contract)

To

Motion Grid Digital GmbH, Würzburger Straße 22, 97688 Bad Kissingen, e-mail address: contact@meetpin.com

I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*)

Ordered on (*)/ received on (*)

Name of consumer(s)

Address of consumer(s)

E-mail address of the meetpin account

Signature of consumer(s) (only if this form is notified on paper)

Date

(*) Delete as appropriate.

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